VoiceInvoicing — SMS Consent and Disclosure

Last updated: April 29, 2026 · Operator: Ops Armada LLC · Contact: support@voiceinvoicing.com

This page describes the SMS (text-message) program operated by VoiceInvoicing (the "Service"), a product of Ops Armada LLC. It explains who sends the messages, how customers opt in, what messages are sent, frequency, cost, and how to stop. Using the Service means you accept this disclosure together with our Privacy Policy and Terms of Service.

1. Who sends the messages

Messages are sent by independent contractors, freelancers, and small businesses that use VoiceInvoicing to invoice their own customers. The actual sender (the "contractor") is identified by name in every message. VoiceInvoicing is the platform that delivers the SMS on the contractor's behalf via a US 10DLC long-code phone number registered with The Campaign Registry under Ops Armada LLC (Standard Brand). The brand is registered to Ops Armada LLC, a California limited liability company.

2. How customers opt in

Opt-in is captured verbally at the point of service. The contractor and the customer have a pre-existing service relationship — the customer has just received work, is being billed for prior work, or has just had an in-person conversation with the contractor. Before adding a customer's phone number, the contractor uses the verbal consent script below.

SMS consent is optional and separate from any other agreement the customer has with the contractor. A customer who declines SMS continues to receive invoices and payment receipts by email — declining SMS does not affect their ability to be invoiced or pay through the Service. Consent must not be required as a condition of any unrelated transaction.

3. Verbal consent script (for contractors)

Contractors using VoiceInvoicing must obtain explicit verbal consent before adding a customer's mobile phone number to the platform for SMS delivery. Use the following script verbatim or in equivalent words:

"Before I add your phone to my system — would you be okay if I texted you the invoice and a payment link instead of email? It's just for the invoice and the payment receipt; you can reply STOP at any time to opt out. Standard message and data rates from your carrier may apply. Sound good?"

Wait for an explicit verbal "yes." If the customer declines, do not enter their phone number — continue with email-only delivery. Document the date and time of verbal consent in your VoiceInvoicing records or your own customer notes.

Failing to obtain consent before texting a customer violates the Service's terms and US federal law (TCPA, 47 USC § 227). Contractors are responsible for their own compliance and indemnify Ops Armada LLC against claims arising from unauthorized texts. See the Terms of Service.

4. What messages customers receive

Invoice notifications. When a contractor sends an invoice, the customer receives an SMS containing the contractor's business name, the invoice amount, and a secure link to view and pay.
Payment receipts. After payment processes, the customer receives an SMS confirming the amount, the invoice number, and the contractor's name.
Payment reminders. If an invoice goes unpaid, the customer may receive up to a few reminder messages on a published cadence (typically days 3, 7, and 14 after the original send).
Recurring-invoice notifications. If the customer has a recurring billing relationship with a contractor, each cycle's new invoice generates one notification.

5. Sample messages

Examples of what customers receive:

Hi Sam, you have an invoice for $150.00 from Acme HVAC.
Pay here: https://buy.stripe.com/abc123
Reply STOP to unsubscribe.

Hi Sam, your payment of $150.00 for invoice INV-1042 has been received. Thank you! — Acme HVAC
Reply STOP to unsubscribe.

6. STOP — opt out at any time

Reply STOP (or any of UNSUBSCRIBE, CANCEL, END, QUIT, OPTOUT, REVOKE, STOPALL) to any message at any time. The customer's phone number is added to a global do-not-text list across all contractors and all Ops Armada products (VoiceInvoicing, VoiceQuoting, CallRescuer, ReviewRescuer). Future invoices deliver by email only. The opt-out is enforced server-side by phone number, not by contractor — once the customer stops, no contractor on the platform can text the same number again unless the customer explicitly re-subscribes by replying START or YES.

7. HELP — get assistance

Reply HELP (or INFO) and the customer receives a message identifying the contractor and reminding them of the STOP keyword. For questions about the platform itself, email support@voiceinvoicing.com.

8. Cost

The Service does not charge customers for SMS. Standard message and data rates from your mobile carrier may apply. Contact your carrier for plan details.

9. Frequency

Frequency is low. A typical billing cycle generates between one and five messages per customer — one invoice notification, optional payment reminders, and a payment receipt. Recurring-invoice customers receive one notification per cycle. There are no promotional or marketing messages.

10. Supported carriers and regions

The Service supports US-based mobile numbers across all major carriers (T-Mobile, Verizon, AT&T, and supported MVNOs). Delivery to non-US numbers is not supported and we do not knowingly text non-US recipients.

11. Privacy

We never sell or share customers' phone numbers with third parties for marketing purposes. SMS metadata (timestamps, delivery status, opt-out events) is stored solely to operate the Service and to meet carrier and TCPA recordkeeping obligations. Full details in our Privacy Policy.

12. Changes to this disclosure

We may update this page from time to time. The "Last updated" date at the top reflects the most recent change. Material changes to the SMS program will also be communicated via email to contractors so they can re-disclose to their customers.